Frequently Asked Questions

Kcaly AI is an AI-powered calorie and macro tracker that works entirely through WhatsApp. Send a photo, text, or voice message of your meal, and AI calculates calories, protein, fat, carbs, and the Insulin Load Score in seconds. No app to download — it works in the WhatsApp chat you already use.

No. Kcaly AI works through WhatsApp, which you already have. Your personal nutrition dashboard is a web app you access from any browser. No app store download needed.

Kcaly AI works in any country where WhatsApp is available. Since everything runs through WhatsApp and the web, there are no geographic restrictions.

Kcaly AI supports 9 languages: English, Hebrew, Arabic, Spanish, French, German, Italian, Portuguese, and Dutch. The AI understands food descriptions in all these languages and responds in your preferred language.

Open WhatsApp, go to your Kcaly AI chat, and send your meal in one of three ways: take a photo of your food, type what you ate (e.g., 'grilled chicken with rice'), or record a voice message describing your meal. AI responds within seconds with a full nutritional breakdown.

Yes. Send a photo of a packaged product's barcode or front label, and AI matches it to exact nutrition label data from a global food database. No manual searching required.

Yes. Send a restaurant menu photo to the WhatsApp chat, and AI analyzes every option against your goals, what you've already eaten today, and your remaining daily targets. It then recommends the best dishes for you.

You can edit or delete any meal from the current week through your web dashboard. Go to your meal history, tap the meal you want to modify, and use the edit or delete options.

Kcaly AI uses a hybrid approach for high accuracy: AI identifies food items from your photo or text, then matches them against the USDA FoodData Central database for lab-verified per-100g nutrition values. Only portion sizes are estimated by AI, making the analysis significantly more accurate than pure AI estimation.

Yes. All data is encrypted in transit and at rest. Meal photos are processed for analysis only. Your personal information is never sold or shared with third parties. We only use your data to provide the nutrition tracking service. See our Privacy Policy for full details.

The Insulin Load Score is a nutritional metric that ranks foods by their estimated insulin response. Two foods with identical calories can have very different Insulin Load Scores, helping you choose foods with lower metabolic impact. It's similar to a glycemic index but more comprehensive.

Kcaly AI is $5.50/month (billed monthly) or $60/year (billed annually, saving 9%). Every plan includes all features: unlimited meal tracking, AI analysis, the nutrition dashboard, meal plans, and the Smart Menu Advisor. No hidden fees, no tiered plans.

Yes. Cancel your subscription anytime from your account settings. No contracts, no cancellation fees. Your access continues until the end of your current billing period.

Yes. Kcaly AI comes with a 3-day money-back guarantee. If you're not satisfied within the first 3 days, contact us for a full refund — no questions asked.

Yes. Kcaly AI Pro is completely free for fitness coaches, trainers, and nutritionists. Your clients pay for their own subscriptions — you get the coaching dashboard and client management tools at no cost.

Yes. During onboarding, set your calorie, protein, fat, and carb targets based on your goal — fat loss, muscle gain, or maintenance. Kcaly AI calculates recommended targets based on your body metrics and activity level, but you can adjust these anytime.

Yes. AI generates personalized meal plans tailored to your goals, calorie targets, and macro preferences. Coaches can also create custom meal plans for their clients through the coaching dashboard.

Yes. Your web dashboard shows daily, weekly, and monthly charts for calories, protein, macros, and other metrics. You can see trends, identify patterns, and track how closely you're hitting your targets.

Yes. Protein tracking is a primary feature. Every meal analysis shows protein content prominently alongside calories. The dashboard tracks your daily protein intake against your target, and AI provides protein-specific insights and tips.